(Neofinverv Technologies is committed to keep all information confidential of our customers. We place the highest importance on respecting and protecting the privacy of our customers)
a) We only collect the information that we actually need to serve our customers. Some of that is information that you actively give us when you sign up for an account, register for an event, ask for customer support, or buy something from us. We save your name and contact and other informations, but we don’t save your banking details such as details of debit/credit cards (except with your permission).
b) In order to develop software and application program, provide financial assistance services to our end customers, we collect information about your personal details etc. Collectively, this information is known as user account information.
c) We do not require permission and access to storage, files and media, contact list, call logs & telephony functions.
d) We require the camera information permission to provide you an easy/smooth experience and to enable you to click photos of the applicant and upload the same on the App during your loan application journey.
e) We do not collect/store any biometric data from our customers.
f) We collect the name, address and additional information required to provide you with the service/Products offered by Neofinverv Technologies Pvt Ltd.
g) When you visit our website, use our applications, or interact with our services, we may automatically collect and store your IP address.
a) We use your information to provide the services you’ve requested and to create and maintain your user account, and keep an eye out for unauthorized activity on your account. We also use it for customer support requests, new products you may like, chances for you to give us feedback, and policy updates. We analyse the information we collect to understand user needs and to improve our websites and services.
c) We do not sell or rent any personal or business information of our customers to anyone for promotion or marketing use.
d) We limit access to your personal information to our employees and contractors who have a legitimate need to use it. If we share your information with other parties (like developers, service providers, domain registrars, and reselling partners), they must have appropriate security measures and a valid reason for using your information, typically to serve you.
a) There are some limitations to the privacy we can promise you. We will disclose personal information if it’s necessary to comply with a legal obligation, prevent fraud, enforce an agreement, or protect our users’ safety.
c) Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via email to:
Name: Mr. Siddharth Bhardwaj
Email: [email protected]
The security of your Personal Information and Sensitive Personal Information is important to us. We take steps designed to protect your information that we collect, maintain, or disclose. These steps include maintaining information security controls, such as encryption technologies when transferring data or even when storing data, firewalls, and controls over the physical access to our systems. We regularly evaluate the security controls that we use, as well as the controls that our service providers use, for protecting the security and confidentiality of your information. Our goal is to maintain effective security controls, as measured by relevant industry standards or by independent security auditors, for all of the ways that you can use NEOFINVERV’s Services. We take all measures to to prevent alteration, loss or fraudulent or unauthorized access of your Personal Information (including Sensitive Personal Information). We have put in place procedures to deal with breach of Personal Information and will notify you and any applicable regulator or authority of a breach where we are legally required to do so.
NEOFINVERV may keep your information for as long as necessary to fulfil the purpose for the information is collected. In addition, for some types of your information, NEOFINVERV may apply a longer retention period, such as for research or statistical analyses, except when storing or using that information for longer periods of time is not permitted under applicable law. As permitted under applicable law, even after you stop using the NEOFINVERV’s services or terminate your account with NEOFINVERV, we may retain your information.